returns

If you're not satisfied with your product, simply return the item (in its original condition) within 30 days after receipt.

Returned items must be unused and must be returned in its original packaging with evrey enclosed documentation. We will issue a refund, excluding the original delivery charge. Alternatively we will exchange the item.

Please note:

  • Returns will only be accepted if they are despatched within 30 days of delivery.
  • The cost of returning the item to us is your responsibility.
  • The item is your responsibility until it reaches us.
  • Delivery charges can only be refunded when your product is faulty and a refund is made.

For more information, please contact us at return@counterclo.com